At Sunway Charters & Tours, your safety is our primary concern.
Our team of drivers and coordinators is made up of highly trained and licensed transportation specialists who have the experience and work ethics to make your travel itinerary a success.
We only hire drivers who have been trained, licensed and certified as drug free operators.
Our driver must meet the following qualifications:
- Comprehensive Background Check
- Sex Offender Registry Check
- DMV Check for Driving record
- Periodic Random Drug & Alcohol Testing
- Commercial Driver License w/ Passenger Endorsement
- Comprehensive road test and observation
- Drivers must have a yearly or bi-yearly physical
- Most drivers have at least 3 years experience
We pride ourselves in following the regulations and best practices created by the USDOT. Sunway Charters/Trolleys, Inc maintains the highest safety rating issued the USDOT Federal Motor Carrier Safety Administration.
Sunway Charters follows and maintains vigorous inspection and preventative maintenance programs to keep our vehicles in the safest and best condition possible.
- Yearly DOT Safety Inspection
- Pre & Post-trip inspections
- 90 day internal reviews
- 30, 60, and 90 day preventative maintenance program
We go above and beyond many DOT safety regulations to make sure your trip is completed without an incident. DOT regulations state that a driver cannot drive more than 10 hours at a time without a mandatory 8 hour break before they can resume duty. At Sunway Charters, for most trips, we find it best to give our drivers a 9 hour rest window.
For many longer trips where 2 drivers would be needed, we go through a relay procedure. Rather than have a second driver ride on the same bus, we typically send a the second driver ahead to the rendezvous point a day or so ahead, to be as fresh as possible when the charter arrives.
For safety reasons we do not book overnight trips where the driver must drive in the middle of the night. We believe that this conservative approach is in the best interest of our drivers and ultimately our customers.
The following video was produced by the North Carolina Motorcoach Association to provide prospective charter customers an overview of what to expect and plan for when making itinerary decisions for a trip.
If you have any questions or concerns about our safety practices or record, please feel free to give us a call.