Accommodating and professional
May 2, 2022
Brittany was extremely professional and timely in working out the logistics of our trip. The booking was last minute, but Brittany ensured all aspects of planning was taken care of to ensure a smooth trip.
Joey (JD) was very prompt, reaching out days before our actual trip- introducing himself, providing staging details and contact info. On the day of the trip, JD was on time (at least 30 minutes before departure) and was flexible to minor changes. The trip ran smoothly.
Thank you Sunway Charters, Brittany and Joey.
Thank you for all of your help!!
April 18, 2022
We had a tour bus (full of people) with a mechanical issue in the Outer Banks last week. I had to find a bus to rescue the group, get to Myrtle Beach and provide local services until our coach could be repaired. This was a weekend-in April-in the Carolinas-did I mention it was EASTER??? John at Sunways turned himself inside out to brainstorm with me and he was able to pull that Easter bunny out of a hat. He managed to find a bus and a driver, and work out the schedule so that within a couple of hours help was on the road. The tour group was VERY happy with Mr. Ivan Martinez, the replacement driver (Thank you!!) and all ended well. I can’t thank you enough for your help, compassion and creativity! It is nice to do business with another operator that cares about customers-even when they started as someone else’s. You are my HEROES!!
We were rescued!
April 15, 2022
We were on a bus tour when our chartered bus had an equipment malfunction and we were without a/c with 7 days left in our southern coastal tour.
Sunway Charters was able to find us a bus and driver on short notice. We were pleasantly greeted by our temporary driver Ivan M.
Ivan was both a skilled driver and very personable. We enjoyed our day with him very much.
Thanks to all who helped make what could have been a disaster into a temporary inconvenience.
Sunway saved us for our last minute Wedding transportation!
March 30, 2022
We hired Sunway for our wedding this past weekend in Asheville, NC – they provided us with a smaller 36 passenger charter bus for our wedding party and two larger charter buses for our wedding guests to get to and from the wedding venue. We cannot express how thankful we were to find Sunway and work with them for our event. We had previously contracted another local transportation company who failed to book our date due to outdated invoicing procedures (and then blamed it on us! 1 month away from the wedding!!), Phyllis from Sunway was a lifesaver and was beyond enjoyable to work with. She was on top of things, emailed us our information the same day as I called to inquire and our bus drivers were pleasant and professional! The buses were clean and on-time and we could not recommend them enough to anyone getting married in the NC region and specifically Asheville (which only has a couple of local options for large parties). Thank you so much for everything Sunway!
-Olivia & Jonathan
Great people to work with!
February 17, 2022
Sunway Charters has always been responsive and courteous in its communication. They are knowledgeable and a joy to work with. I highly recommend Sunway Charters to anyone looking for reliable, safe, and comfortable transportation.