This document contains all the terms & conditions under which Trolleys Inc dba Sunway Charters (“the Company,” “Us,” “We,” and “The Carrier”) agrees to furnish service to you (“Customer” or “You”). When you purchase a ticket, you agree to the terms and conditions listed in this document. It is a legally binding contract, which can only be changed by a later written agreement between us. Carefully read this entire document before your purchase.
Tickets are limited as endorsed and are non-transferable. The unauthorized resale of tickets is strictly prohibited and will be prosecuted. Tickets are valid ONLY for the schedule, date, and time for which purchased. Trolleys Inc dba Sunway Charters is not responsible for lost or stolen tickets.
FARES & FEES
Fares are valid ONLY for the schedule, date, and time for which quoted. Discount fares are subject to date, time, and schedule restrictions. Fares may be subject to additional charges, including taxes, fees, and carrier price differences. For non-refundable and advance purchase tickets, departure dates and times may not be changed in any form unless the carrier requires them. Web fares can change. Fares are payable in U.S. dollars only unless stated otherwise.
REFUNDS & UPGRADES
Any ticket purchased on this website is a non-refundable ticket. There are NO exceptions.
IMPORTANT INFORMATION REGARDING PRINT-AT-HOME TICKETS
- Print ticket(s) before arriving and proceed directly to the boarding area.
- Each passenger must present a ticket and a valid photo ID to board the bus.
- If a passenger has chosen to receive a Print at Home ticket, it is solely the passenger’s responsibility to print the ticket in advance of travel.
- Each passenger must have a separate travel document, and each trip must have a separate travel document. Do not print multiple tickets on one page or the back of a page.
Departure dates and times may change. The carrier is not responsible for delays caused by breakdowns, road conditions, weather, or other conditions beyond the carrier’s reasonable control. Seating is on a first-come, first-served basis and does not regard race, color, creed, national origin, or any other protected characteristic.
Trolleys Inc dba Sunway Charters does not accept checked baggage and expressly disclaims liability for any lost or damaged baggage and for any injuries caused by or resulting from shifting baggage. Passengers must stow and transfer their own baggage and must keep any carry-on baggage, including any personal belongings, in their possession at all times. Trolleys Inc dba Sunway Charters does not check bags and does not assume any responsibility for the safe and secure transport of bags over any bus routes, including transfers.
Passengers wishing to stow baggage in the under-bus baggage compartment do so at their own risk. Passengers are responsible for picking up their baggage promptly upon arrival and for transferring their baggage from one bus to another during a transfer. Storage charges may apply for any baggage/items left behind. Passengers requiring special assistance with baggage must speak with Bus Operator personnel to make necessary arrangements.
All passengers are required to clearly label all baggage with their name, address and telephone number.
All bags are subject to search, including at terminals and on buses.
CUSTOMERS TRAVELING IN WHEELED MOBILITY DEVICES
Any traveler intending to travel in a wheeled mobility device is encouraged to book as far as possible. This is important because seating is limited for all passengers, many trips involve multiple carriers, and some schedules are reservation only. We may be unable to accommodate all customers traveling in a wheeled mobility device, and each bus is limited to two passengers traveling in a wheeled mobility device.
LIMITATION OF LIABILITY
Trolleys Inc dba Sunway Charters is responsible only for transportation on its lines in accordance with applicable tariffs and limitations and assumes no responsibility for any acts or omissions of others, including interline partners, except as imposed by law. In no event shall the carrier be liable for consequential or incidental damages for loss, damage, or delay, including weather delays.
TROLLEYS, INC, dba SUNWAY CHARTERS SHALL NOT BE LIABLE FOR INDIRECT OR INCIDENTAL DAMAGES OR SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, SAVINGS, OR REVENUES OF ANY KIND, TROLLEYS, INC, dba SUNWAY CHARTERS SHALL NOT BE LIABLE FOR THE TYPES OF DAMAGES ENUMERATED ABOVE WHETHER OR NOT TROLLEYS, INC, dba SUNWAY CHARTERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS PARAGRAPH SHALL SURVIVE THE FAILURE OF ANY EXCLUSIVE REMEDY. IN THE EVENT TROLLEYS, INC, dba SUNWAY CHARTERS SHALL ENGAGE AN ATTORNEY TO ENFORCE THIS AGREEMENT AND ANY DISPUTES ARISING HEREUNDER OR CONTROVERSIES RELATED HERETO. THE CUSTOMER SHALL BE RESPONSIBLE FOR THE PAYMENT OF ALL COSTS ASSOCIATED THEREWITH, INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEY’S FEES.
This Agreement and any disputes arising hereunder, or controversies related hereto, shall be governed by and construed by the internal laws, and not the laws of conflicts, of the State of North Carolina, without regard to the choice of law principles thereof. Any Action with respect to this Agreement, any matter arising out of or in connection with this Agreement or otherwise, and any action for enforcement of any judgment in respect of any of the preceding shall be brought exclusively in the state courts sitting in Mecklenburg County in the State of North Carolina or federal courts sitting in the State of North Carolina. By executing and delivering this Agreement, each party hereto hereby accepts for itself and in respect of such party’s property, generally and unconditionally, the sole and exclusive jurisdiction of the aforesaid court and appellate courts thereof. Customer waives a jury trial.