We Take Charter Bus Safety Seriously
At Sunway Charters & Tours, your safety is our primary concern.
We pride ourselves in following the regulations and best practices created by the USDOT. Sunway Charters/Trolleys, Inc maintains the highest safety rating issued by the USDOT Federal Motor Carrier Safety Administration.
Our team of drivers and coordinators is made up of highly trained and licensed transportation specialists who have the experience and work ethics to make your trip a success.
We only hire drivers who have been trained, licensed, and certified as drug-free operators.
Our driver must meet the following qualifications:
- Comprehensive Background Check
- Sex Offender Registry Check
- DMV Check for Driving record
- Periodic Random Drug & Alcohol Testing
- Commercial Driver License w/ Passenger Endorsement
- Comprehensive road test and observation
- Drivers must have a yearly or bi-yearly physical
- Most drivers have at least 3 years of experience
Sunway Charters follows and maintains vigorous inspection and preventative maintenance programs to keep our vehicles in the safest and best condition possible.
- Yearly DOT Safety Inspection
- Pre & Post-trip inspections
- 90-day internal reviews
- 30, 60, and 90-day preventative maintenance programs
We go above and beyond many DOT safety regulations to make sure your trip is completed without an incident. DOT regulations state that a driver cannot drive more than 10 hours at a time without a mandatory 8-hour break before they can resume duty. At Sunway Charters, for most trips, we find it best to give our drivers a 9-hour rest window.
For many longer trips where 2 drivers would be needed, we go through a relay procedure. Rather than have a second driver ride on the same bus, we typically send the second driver ahead to the rendezvous point a day or so ahead to be as fresh as possible when the charter arrives.
For safety reasons, we no longer book trips that travel through the night in lieu of a hotel, unless the logistics of the trip necessitate such an arrangement. We believe this conservative approach is in the best interest of our drivers, our customers, and the motoring public.
If you have any questions or concerns about our safety practices or record, please feel free to give us a call or contact us from our online form.