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Sunway Charters Announces Route Change to Better Support Travelers

Sunway Charters Announces Route Change to Better Support Travelers

Greensboro, NC – Sunway Charters, a leading provider of charter bus services, is pleased to announce a schedule change for its Mountaineer East / West route service between Greensboro, NC, and Boone, NC.  This bus service will continue to be provided by Sunway Charters, providing passengers with a reliable and comfortable transportation option between the two cities.

The change in route times comes at the request of the North Carolina Department of Transportation (NCDOT), who identified the need for an adjusted timing for passengers traveling between Greensboro and Boone. The new route times are designed to better support passengers who rely on this route for their travel needs – especially those utilizing Amtrak in Greensboro.

“We are committed to providing our passengers with the best possible travel experience,” said Lee Helms, President of Sunway Charters. “We believe that this route change will make it easier and more convenient for passengers to travel between Greensboro and Boone, and we are excited to be able to offer this improved service.”

Passengers are encouraged to take note of the changed route times and plan their travel accordingly. The new route times will go into effect on Monday, February 26, 2024. Tickets for the new route times can be purchased online at

For more information about Sunway Charters and its services, please visit or contact us at 704-348-1200.

Jacob Hooks
Operations Manager
Sunway Charters

By |2024-05-29T21:19:13+00:00May 29, 2024|Uncategorized|Comments Off on Sunway Charters Announces Route Change to Better Support Travelers

Personalized Service and Dedication: The Charter Sales Experience with Sunway Charters

Personalized Service and Dedication:
The Charter Sales Experience with
Sunway Charters

In the dynamic world of transportation, where efficiency and reliability reign supreme, it’s the personal touch that truly sets a company apart. Meet Shatoria Nails, a Charter Sales Representative at Sunway Charters, whose journey into the role was sparked by a childhood fascination with buses. “As a kid, I used to ride the city bus with my mom, and I thought it was cool how the buses were made,” Shatoria reminisces. “As I got older, I wanted to work for a bus company.” That dream became a reality when she joined the Winston Salem Transit Authority and eventually found her way to Sunway.

For Shatoria, fostering strong relationships with clients is more than just a job requirement—it’s a commitment to ensuring their safety and comfort. “I make sure to accommodate the client with everything they need to be safe and comfortable while on their trip,” she explains. But it’s not just about meeting their needs; it’s about exceeding them. Shatoria’s dedication shines through in her unwavering availability and communication. When asked how she fosters strong relationships with clients, Shatoria emphasizes, “Just by communicating. I make sure they can always reach me,” highlighting her proactive approach to customer service.

A typical day in Shatoria’s role is a whirlwind of activity, from providing bus schedule times to generating quotes and ensuring driver paperwork is in order. Yet, amidst the hustle and bustle, Shatoria finds several moments of fulfillment. “What I find most rewarding about my job is when I book a trip, and the trip goes smoothly, with no issues,” she shares. “It’s the best feeling in the world; I feel accomplished.” It’s this sense of accomplishment that drives Shatoria to go above and beyond for her clients, day in and day out.

What sets Shatoria’s approach to charter sales apart is not just her skill set, but her attitude. “I am a very positive and friendly person, very resourceful and reliable,” she asserts. It’s these qualities that underpin her exceptional customer service skills, making her a trusted partner for clients seeking transportation solutions. In an industry often characterized by impersonal transactions, Shatoria brings a human touch that leaves a lasting impression.

In the fast-paced world of charter sales, where deadlines loom and schedules must be met, it’s easy to lose sight of the human element. But for Shatoria and Sunway Charters, personalized service and dedication are not just buzzwords—they’re the cornerstone of their success. With Shatoria at the reins, clients can rest assured that their transportation needs will be met with efficiency, reliability, and above all, a personal touch.

By |2024-05-29T21:51:27+00:00May 28, 2024|Uncategorized|Comments Off on Personalized Service and Dedication: The Charter Sales Experience with Sunway Charters

Fifty Years Behind the Wheel: A Journey of Dedication and Service

Fifty Years Behind the Wheel:
A Journey of Dedication and Service

At the bustling heart of 3636 N Glenn Avenue in Winston-Salem, nestled amidst the ebb and flow of travelers, lies a terminal with a history as rich and enduring as the roads it serves. This terminal, which started out as Piedmont Coach Lines in the late 1960s and is now one of the thriving terminals of Sunway Charters, has been witness to half a century of relentless dedication and unwavering service, all embodied in the life and career of one man – Ronnie Stanley.

For half a century, this terminal has been his sanctuary, a place where he has embarked on adventures and forged connections that transcend the miles traveled.  We asked Ronnie to reflect on his journey, from sweeping floors as a wide-eyed 10-year-old to training the next generation of drivers. Talking with Ronnie, we can’t help but realize the profound impact of a life spent behind the wheel.

The story begins in the late 1950s, as Piedmont Coach Lines opened its doors and embarked on its own journey into the world of transportation, with the senior Mr. Stanley in the role of General Manager. It was during his formative years in the early 1960s, at the tender age of 10, that Ronnie was given the opportunity to take his first steps into this world of wheels and roads, earning his stripes with a broom and mop, courtesy of his father’s guidance and a modest payment of 25 cents.

Fast forward to 1974 when Ronnie, now a seasoned presence at the terminal, approached Kenneth Chilton, Piedmont Coach Lines’ owner, with a simple request: to test the waters behind the wheel. What began as a fleeting curiosity evolved into a lifelong passion, spanning six different bus companies over five decades of service. From Piedmont Coach Lines to Sunway Charters and every organization in between, these transitions marked another chapter in Ronnie’s enduring love affair with driving.

But what truly sets this journey apart is not just the miles covered or the companies served; it’s the ethos that defines his every moment behind the wheel. For Ronnie, being a bus driver has been more than just a profession; it’s been a calling – a commitment to excellence and service that transcended mere duty.

Throughout the years, Ronnie honed not only his driving skills but also his dedication to the passengers entrusted to his care. From meticulously maintaining his appearance to fostering a warm and welcoming environment onboard, every detail mattered. Whether it was keeping the windshield spotless or personally providing cup holders for added comfort, his attention to the little things spoke volumes about his commitment to passenger satisfaction.

But perhaps the true measure of his legacy lies in his role as a mentor and trainer. With retirement on the horizon, Ronnie has taken it upon himself to impart his knowledge and experience to the next generation of Sunway drivers. Armed with a handbook crafted from years of hands-on expertise, he guides new recruits and tenured drivers alike, through the nuances of the job, emphasizing not just the technicalities but also the personal touch that sets great drivers apart.

As he reflects on his journey, Ronnie leaves behind a simple yet profound message for those who follow in his footsteps: driving is more than just a job; it’s a vocation, a privilege, and a responsibility. It’s about embracing the challenges, cherishing the moments, and above all, putting passengers first.

In an ever-changing world, where technology reigns supreme and trends come and go, the timeless virtues of dedication, service, and compassion endure. And at the heart of 3636 Glenn Avenue in Winston-Salem, amidst the hustle and bustle of the Sunway Charters terminal, one man’s journey serves as a testament to the enduring spirit of the open road.

Here’s to you Ronnie – Sunway Charters is grateful for your many years and we look forward to exploring this new journey of onboarding new drivers and having them all take a chapter from your book.

By |2024-03-07T18:53:07+00:00February 23, 2024|Uncategorized|Comments Off on Fifty Years Behind the Wheel: A Journey of Dedication and Service
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