Sunway Charters is thrilled to announce the appointment of their new Winston-Salem Terminal Manager, Jimmy Watson, a seasoned professional with an impressive 35-year background in the transportation industry. This exciting addition to the Sunway family is poised to bring a wealth of experience and a fresh perspective to the terminal, promising an era of growth, customer satisfaction, and operational excellence.

Jimmy’s journey in transportation began decades ago with a brief stint at Greyhound, quickly followed by a role driving a charter bus for Carolina American Tours, which is no longer in business. Over the years, he navigated through various positions, each one adding a unique layer to his extensive experience. From driving for different companies to taking on office responsibilities such as dispatch and mapping and routing trips for drivers, his career path has been both diverse and enriching. His roles in dispatch and driver supervision further honed his skills, eventually leading him to a long-term career driving trucks and an eventual transition to the role of safety director.

The opportunity to join Sunway Charters as Terminal Manager came about through a conversation with Ronnie Stanley, one of Sunway Charters’ most tenured drivers, at church. Finding that Sunway was looking for a terminal manager, Jimmy saw it as the perfect chance to leverage his extensive experience and make a significant impact. The application marked the beginning of his exciting new chapter with Sunway.

With a career spanning multiple facets of transportation, Jimmy Watson brings invaluable skills and insights to his new role. His experience in managing drivers, coupled with a deep understanding of motorcoach safety, makes him well positioned to oversee the terminal’s operations. His hands-on experience ensures he comprehends the challenges drivers face and equips him with the tools to manage them effectively.

In his new role, Jimmy is committed to ensuring every customer experiences the “wow” factor that sets Sunway Charters apart. He envisions a terminal where the best drivers in the business provide top-notch service, creating enjoyable and memorable experiences for all passengers. By continuing to foster a customer-centric culture, he aims to further elevate Sunway Charters’ reputation and drive its growth.

“My immediate focus is on continuing to build a robust driving staff capable of handling any business that comes their way,” says Jimmy. “It’s important to maintain a high level of customer satisfaction.” Jimmy is dedicated to addressing any challenges that arise. Personally, and professionally, he aims to enhance the well-established Sunway work environment where drivers feel comfortable voicing their concerns and engaging in open discussions.

Integration into the Sunway Charters team is a priority for Jimmy. He is committed to building strong relationships with his colleagues and drivers, ensuring they know he has their best interests at heart. His open-door policy and approachable demeanor are set to create a positive and collaborative work environment.

Looking ahead, Jimmy aspires to make the Winston-Salem terminal a bustling hub of activity, with increased trips and a growing team of drivers. His ultimate goal is to find Sunway to be a fulfilling place from which to retire, having made a lasting impact on the terminal’s success and growth.

Outside of his professional life, Jimmy enjoys a fulfilling personal life with his wife and their beloved 12-year-old shih-poo. Camping and outdoor cooking are among his favorite pastimes, providing a relaxing escape and an opportunity to indulge in his passion for grilling and smoking foods.

With his extensive experience, dedication to customer satisfaction, and a clear vision for the future, Sunway Charters’ new Winston-Salem Terminal Manager Jimmy Watson is set to lead the terminal to new heights. His commitment to excellence and passion for the industry make him an invaluable asset to the Sunway team. The future looks exceptionally bright as he embarks on this exciting journey with Sunway Charters.