Sunway Charters Charlotte introduces Kendra Washington as terminal manager

Kendra Washington
Jacob Hooks

CHARLOTTE, NC. December 1, 2022–Sunway Charters has a reputation not just for great transportation services, but also for the culture they create within, and the caliber of the people they hire.

As Owner Lee Helms always says, “I have a knack for putting the right person in the right job and letting them run with it.”.  That’s exactly what he did when he hired Kendra Washington as the Charlotte facility’s dispatch supervisor.  After less than one year, Sunway promoted Kendra Washington to the position of Charlotte Terminal Manager.

Prior to coming to Sunway Charters, Kendra had worked in the restaurant industry, where she learned much about managing the immediate demands and needs of her customers and juggling a lot of “plates”. During her time in that profession, she became a great problem-solver and developed outstanding customer service skills. In her role at Sunway, Kendra excels at keeping things organized and giving extraordinary attention to even the smallest details of the management of her terminal. Outside of the Sunway office, Kendra enjoys attending concerts and traveling. Some of her favorite destinations are Nashville, TN, and Cancun.

Within the Charlotte office, Kendra works closely with Sunways’ Director of Operations, Jacob Hooks, who oversees the functionality of all the Sunway terminals and the operations of the organization, while ensuring that Sunway Charters operates in compliance with federal and state safety guidelines. Jacob started his transportation career driving a school bus, which inspired him to enter the motorcoach side of the transportation industry.  As a child, Jacob’s dream job was to be a bus driver, so he’s literally “living the dream!” When decompressing from a day at the office, Jacob also loves attending Broadway shows.

About Sunway’s Charlotte Terminal

As the corporate headquarters of Sunway Charters, the Charlotte never stops moving! Charlotte has the fleet diversity to cater to groups of many sizes, starting with 14-passenger minibuses, their illustrious trolleys, and all the way up to full size 55 passenger motorcoaches, with many other options in between.

Charlotte, also known as the Queen City, is constantly growing while still striving to bring that small town feel to a big city. So, whether you want to catch a Carolina Panthers game in Bank of America Stadium or do some shopping at SouthPark Mall, the city of Charlotte has something for everyone!

Sunway Charters Charlotte – Specializing in:
  • Motorcoach charters for Sports Teams and School Trips.
  • Coordination of convention transportation to local attractions, restaurants, events.
  • Airport transfers/shuttles for groups and individuals.
  • Wedding transportation utilizing Charlotte’s distinctive Trolleys
  • Small and Large group movements

You may also see a Sunway bus at large events such as the Wells Fargo golf tournament or any Charlotte Hornets game, usually transporting the opposing team.

For more information on how we can assist you with your transportation needs, please contact Kendra at kendra@sunwaycharters or 704-348-1200.